John M. Lemandri

Williamsburg, VA

I am retired from 35 years Federal Government service. As a former manager I often took note of workers who performed above and beyond what would normally be expected of an employee. During a visit to your store #854 located on Richmond Road, Williamsburg, Va., my wife and I were extremely impressed by the service of CiCi's employee Josh Ray. Josh, with a smile on his face and positive demeanor, ran a one man operation where two or more employees would normally have been required, serving customers at the front desk, clearing tables and attending to baked good in the back room.